Refund policy

• Your banner is rejected in review and never goes live.
• Someone outbid you before your banner was approved, so it never had its turn.

Refunds are issued automatically to the original payment method, usually within 5-10 business days.

• Your banner went live, even for a few minutes. Once it is up, the money is spent.
• Someone outbid you after your banner had already been live.
• You changed your mind, or the campaign underperformed.
• Your banner was removed for breaking the Content Policy.

Ask before you bid rather than after. Once a banner is live, the money is spent.

• Featured directory placement costs $9 as a one-time payment. Free and paid listings are both reviewed before going live.
• Free listings must show the small "Listed on GetBannerBid" badge on the submitted page. We check for it automatically; if the badge is removed later, the listing is hidden until it is back. Featured listings do not need a badge.
• Paid listings rejected during review are refunded in full to the original payment method. Paid listings taken down for a policy violation are also refunded.
• Directory placement does not guarantee traffic, search rankings or sales.
• Paid directory links are marked rel="sponsored".
• Adult, illegal, scam, misleading or malware websites are not allowed.

These directory terms are separate from the Daily auction and All-Time board rules.